SHIPPING POLICY

Our company’s shipping guidelines: 
We offer International/worldwide shipping 

Pretty Featurez customizes and creates our products. In addition to designing, making and packaging products. After your order have been processed shipping could take 5-15 days depending on your location. 

Customized Chain orders: 

Each custom takes 1 week to design and 4-6 weeks for production? if you are planning to order custom jewels please order in advance as production process needs time to complete as desired. Please add into notes box any specific instructions for order designs or if you have a sketched design please send pictures to our email prettyfeaturez@gmail.com

when items are in stock shipping process are sometimes faster then when item are low or out of stock which increases shipping times. we have listed below shipping times approximately for in stock products. 

Canada 1-3 business days 

United States of America 1-5 business days 

Other international countries 1-10 business days 

shipping charges and delivery duration will be calculated and displayed at shopping cart checkout.

Orders are not shipped or delivered on weekends or holidays.

over-night shipping is only available for orders with delivery addresses within Canada only. If we are experiencing a high volume of orders shipment maybe delayed or backed up orders are sent out in orderly fashion. If order will be delayed we will contact you to inform you. 

Please acknowledge that there are occasionally delivery delays beyond our control and we ask customers to please give and extra 1-2 days if you received delayed email or SMS.